Friday, December 24, 2010

How to Remove Scanner and Win Scanner (Uninstall Guide)

Scanner and Win Scanner are another two different names of a fake disk defragmenter from the same family as Disk Repair and HDD Tools. Basically, it's a trojan that pretends to be computer optimization and hard drive repair software. It reports fake system errors and infections to make you think that there is something wrong with your computer. Scanner or Win Scanner, no matter what it's called, displays 11 errors, mainly hard drive and Windows registry problems. It doesn't even matter if it's a new laptop or a new desktop, the rogue program will report the same infections without even scanning your computer. It goes without saying that you shouldn't install such programs on your computer. Besides, you can tell if it's fake right away, because it shows up on the computer screen like from nowhere and begins its fake scan. If you have this rogue program on your computer then please follow the removal instructions below to remove Scanner and Win Scanner from your computer for free.



Win Scanner rogue is annoying as hell. It displays fake error messages and blocks other programs on the computer. It disables task manager, registry editor and other system tools to protect itself from being removed. You will have to use other tools to remove Win Scanner and Scanner from your computer. For more information, please follow the removal instructions below. By the way, sometimes system restore in safe mode does the trick but usually you need to use multiple malware removal programs to completely remove this fake scanner from your computer. Last, but not least, if you have already purchased it then please contact your credit card provider and dispute the charges. If you have any questions ot need help removing Scanner or Win Scanner, please leave a comment. Good luck and be sage online!


Scanner and Win Scanner removal instructions:

1. Open Task Manager (Ctrl+Alt+Delete) or use Process Explorer.
2. Click on the Processes tab.
3. End Scanner or Win Scanner processes, e.g. 136824587.exe and xKhdrGldGe.exe.



4. Download TDSSKiller (free utility from Kaspersky Lab) and run it. Remove TDSS rootkit if exist.



5. Download free anti-malware software from the list below and run a full system scan.
NOTE: in some cases the rogue program may block anti-malware software. Before saving the selected program onto your computer, you may have to rename the installer to iexplore.exe or winlogon.exe With all of these tools, if running Windows 7 or Vista they MUST be run as Auto Infoistrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.

6. New threats appear every day. In order to protect your PC from such (new) infections we strongly recommend you to use ESET Smart Security.


Scanner and Win Scanner removal instructions (in Safe Mode with Networking):

1. Reboot your computer is "Safe Mode with Networking". As the computer is booting tap the "F8 key" continuously which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode with Networking" and press Enter key. Read more detailed instructions here: http://www.computerhope.com/issues/chsafe.htm


NOTE: Login as the same user you were previously logged in with in the normal Windows mode.

2. Download free anti-malware software from the list below and run a full system scan.
NOTE: in some cases the rogue program may block anti-malware software. Before saving the selected program onto your computer, you may have to rename the installer to iexplore.exe or winlogon.exe With all of these tools, if running Windows 7 or Vista they MUST be run as Auto Infoistrator. Launch the program and follow the prompts. Don't forget to update the installed program before scanning.

3. New threats appear every day. In order to protect your PC from such (new) infections we strongly recommend you to use ESET Smart Security.


Scanner associated files and registry values:

Files:
  • C:\Documents and Settings\All Users\Application Data\[SET OF RANDOM CHARACTERS].exe
  • C:\Documents and Settings\All Users\Application Data\dfrg
  • C:\Documents and Settings\All Users\Application Data\dfrgr
  • C:\Documents and Settings\All Users\Application Data\[SET OF RANDOM CHARACTERS
  • C:\Documents and Settings\All Users\Application Data\[SET OF RANDOM CHARACTERS.exe
  • C:\Documents and Settings\All Users\Application Data\[SET OF RANDOM CHARACTERS.dll
  • %UserProfile%\Desktop\Scanner.lnk
  • %UserProfile%\Start Menu\Programs\Scanner\
  • %UserProfile%\Start Menu\Programs\Scanner\Scanner.lnk
  • %UserProfile%\Start Menu\Programs\Scanner\Uninstall Scanner.lnk
%UserProfile% refers to:
C:\Documents and Settings\[UserName]\ (in Windows 2000/XP)
C:\Users\[UserName]\ (in Windows Vista & Windows 7)
Registry values:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "[SET OF RANDOM CHARACTERS.exe"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "[SET OF RANDOM CHARACTERS"
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